Support
We usually reply within two business days.
Contact us
Email support@combatscout.com with your question. To help us find your account, send it from the email address you signed up with and include your display name. Never send us your password.
How to delete your account
- Open CombatScout (the iOS or Android app, or app.combatscout.com) and sign in.
- Go to the Profile tab and tap Settings.
- Tap Delete account.
- Type DELETE to confirm and tap the delete button.
What happens next:
- Your sign-in, profile, photos and push notification tokens are removed and you are signed out.
- Messages you sent are replaced with “[deleted]”.
- Offers you already sent stay visible to the other participant as “Deleted user”.
- Deletion is permanent and can't be undone.
If you have an active Premium subscription purchased on the web, cancel it from the Premium screen first. Subscriptions bought through the App Store or Google Play must be cancelled in your Apple or Google account settings.
Can't sign in any more? Email support@combatscout.com from your account's email address and we will delete the account for you.
How to report or block a user
Report or block someone
- Open the Matches tab, or open your conversation with them in Messages.
- Tap the safety (shield) button next to their name to open Safety actions.
- Under Report user, choose a reason (spam, harassment, fake profile, inappropriate content or other), add details if you like, and tap Submit report.
- To stop all contact, tap Block user. You can unblock people later in Settings → Blocked users.
Report a specific message
In a conversation, long-press the message and choose a reason. The report includes that message so our team can review it.
Our team reviews every report. If you believe someone is in immediate danger, contact your local emergency services first.
Premium and billing
Premium is $4.99/month. Manage or cancel it from the Premium screen in the app. Web payments are handled by Stripe; for billing questions email us with the date of the charge.
Legal
Read our Privacy Policy and Terms of Service.